Connect with Us
We’d like to hear from you!
We’re here to answer your OnIsland questions. That’s why we make it easy to contact us in ways that are convenient for you:
Call our 24-hour hotline: 401-400-5862 or 800-568-4558.
Send us an Email: OnIsland@nationalgrid.com.
Follow us on Twitter, @OnIslandNG, for the latest project updates, event information, and general National Grid news
We promise to respond to your inquiries within 48 hours.
Have a question or concern about your latest National Grid bill? Call our Customer Service Team at 800-322-3223.